The Carbon Neutral Camper Company

Frequently Asked Questions


Please note

The Hire tariff includes one driver 25-65 with a clean driving licence; younger drivers aged 23 and over can be covered at extra cost. Additional Drivers 25 or over with a clean licence can be added to the hire at an extra cost of £9.00 per day.

Drivers with convictions: Please e-mail us with the details, as they may incur extra insurance charges.

Where are we located?
We are at Westcott Venture Park set in the beautiful countryside of the Aylesbury vale. Aylesbury is 8 miles away and Bicester 10 miles. The M40 meets A34 at Junction 9 12 miles to the west of Westcott and the M25 meets Junction 20 about 15 miles.

How do I Pay?
We only take payment by Credit/Debit Card we would require a deposit of £150.00 and full payment on the day of hire. The deposit will be refunded once the van has been returned undamaged.

Can I bring my dog?

Where can I go?
That's up to you but travel outside the UK is not permitted.

Can I leave my car with you?
Westcott Venture Park is an ex MOD establishment it has 10ft fences round the perimeter and a police gate manned 24/7 so your car should be safe.

We provide insurance cover this will include one driver additional drivers can be added at extra cost. All drivers need to be aged 25 to 72.

How many people will they sleep?
Alfie (Bay window) can sleep up to 4, 2 Adults and 2 children)
Tango (Split screen) will sleep 2 he's not got an upstairs

Can I burn that Porsche of at the lights?

How fast will they go?
Camper van were not designed for speed, they will happily drive along at 50mph

What if it breaks down?
All our vans are serviced regularly and are checked over before each hire, but if they do breakdown we have full AA cover, a basic spare parts are carried in all the vans. There is also a 24hr phone line so you can contact us.

When can I collect and return the campervan?
There are no fixed times but pick up from 9.30 gives me a change for a cup of coffee, and return times from 4.00 Please call if you are going to be latter then 4.00.

Do they have stereos?
Yes and the hand book will be in the van it is pointless asking me how they work the radios come with CD and ipod thing.

What comes with the van?
You get:
- Pots Pans and cooking utensils
- Twin hob gas cooker
- Sink
- Fridge
- Table and chairs
- All the bits to eat and drink with
- First aid kit
- Torch
- Map
- Two single air beds (Alfie)

Can you pick me up?
We can pick you up from a local train or bus station

What do I need to bring
- Driving licence with the photo card
- Proof of address
- Your bedding

Can I bring my Grand Piano?
Space is limited in the Campervans so pack wisely

I am going to be late getting back
This will be a problem if the Campervan is booked out, we need time to prepare for the next hire, but more importantly your insurance cover may expire PLEASE contact us if you are running late.

Heating and cooking
They are both run by gas, the bottles are readily available at camping shops if you should run out please replace the bottle, keep and we will refund the monies.

Are personal belongings covered by insurance?
No, we recommend you take out holiday/travel insurance

Can we smoke in the Campervan

Not driven a Campervan before
The Business Park is blessed with private roads you can practice your driving skill, round the Park before venturing out on the main road.